Support

Cellairn is where you discover, rate, and collect the whiskeys you love. Here is how to get help.

Contact us

The fastest way to reach us is email. We read every message and typically reply within two business days.

You can also report a bug directly from the app: open Settings → Report a bug and tell us what happened.

How do I reset my password? On the sign-in screen, tap "Forgot password" and enter your email. We'll send you a reset link. If you signed in with Apple or Google, use that provider's sign-in instead — there is no separate Cellairn password.
How do I manage or cancel Premium? Subscriptions are billed by Apple. Manage or cancel anytime in the iPhone Settings app → your name → Subscriptions. Cancelling stops future renewals; you keep Premium until the current period ends.
How do I delete my account? Open Settings → Delete account in the app. This permanently removes your profile, cellar, ratings, reviews, wish list, and photos.
How do I turn notifications on or off? Manage them under Settings → Notifications in the app, or in the iPhone Settings app under Cellairn.
A bottle's information looks wrong. Open the bottle and tap the flag icon to suggest an edit. Our team reviews suggestions before they go live.